Privacy Policy

Last Updated: May 2026

Welcome to Stonium. Your privacy matters to us. This Privacy Policy explains how Stonium collects, uses, protects, and manages your information when you visit our website, communicate with us, or interact with our products and services.

By using this website, you agree to the terms outlined below.


1. Who We Are

Stonium is a premium architectural basin and surface brand specializing in contemporary concrete and stone-inspired wash basins designed for residential, hospitality, and commercial interiors.

Our website address is:

https://www.stonium.com

2. Information We Collect

We may collect the following types of information:

Personal Information

When you contact us, submit forms, request catalogues, or inquire about distribution opportunities, we may collect:

  • Full name

  • Email address

  • Phone number

  • Company name

  • Country and address

  • Project details or inquiry information

Technical Information

When browsing our website, we may automatically collect:

  • IP address

  • Browser type

  • Device information

  • Pages visited

  • Time spent on the website

  • Referral source

This information helps us improve website performance and user experience.


3. How We Use Your Information

Your information may be used to:

  • Respond to inquiries and support requests

  • Provide product information and catalogues

  • Process distributor applications

  • Improve our website and services

  • Send updates regarding products, collections, or company news

  • Maintain website security and prevent misuse

We do not sell or rent your personal information to third parties.


4. Cookies

Our website may use cookies and similar technologies to enhance browsing experience and analyze website traffic.

Cookies may help us:

  • Remember user preferences

  • Improve website functionality

  • Analyze visitor interactions

  • Support marketing and analytics tools

You may disable cookies through your browser settings at any time.


5. Third-Party Services

We may use trusted third-party services such as:

  • Google Analytics

  • Meta/Facebook integrations

  • Email marketing platforms

  • Payment or shipping providers (if applicable)

These services may collect data according to their own privacy policies.


6. Data Protection

We implement reasonable technical and organizational measures to protect your personal information against:

  • Unauthorized access

  • Misuse

  • Loss

  • Disclosure

  • Alteration

However, no online transmission or storage system can be guaranteed as completely secure.


7. International Visitors

As an international brand serving clients, distributors, architects, and designers across multiple regions, your information may be processed in countries outside your own jurisdiction.

By using our website, you consent to such processing where applicable.


8. Product & Material Information

Due to the handcrafted and textured nature of Stonium products:

  • Product colors, textures, and finishes may vary slightly

  • Photography may appear differently depending on screen settings

  • Natural variations are part of the material character and design identity

These variations do not constitute defects.


9. Marketing Communications

If you subscribe to our newsletter or contact us, we may occasionally send updates regarding:

  • New collections

  • Product launches

  • Design inspiration

  • Distributor opportunities

  • Company announcements

You may unsubscribe at any time using the unsubscribe link provided in emails.


10. Your Rights

Depending on your jurisdiction, you may have the right to:

  • Access your personal data

  • Request correction of inaccurate information

  • Request deletion of your data

  • Withdraw consent for marketing communications

To request any of the above, please contact us directly.


11. Contact Information

If you have any questions regarding this Privacy Policy or your personal information, please contact us:

Stonium
Zouk Mosbeh, Lebanon

📧 sales@stonium.com.lb
📞 +961 76 510131
📞 +971 55 7966002 (Dubai)


12. Policy Updates

Stonium reserves the right to update or modify this Privacy Policy at any time without prior notice. Changes will become effective immediately upon posting on this page.

We encourage users to review this page periodically.

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